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16.08.2024
Sr.Associate– Hospital Delegate Services Mega (AC)
Riyadh
... staff and enable coaching and training on BUPA services to the hospital staff. Solve customer complaints without the need for further escalations. Ensure the proper follow-up of the recovery plan. Ensure that the complaints are entered into the complaints system tracker so as to take preventive ...
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BUPA Arabia
11.09.2024
Manager – Expro Relationship Management
Riyadh
... Arabia online services including membership training. • Provide Focus Group for clients through delivering interactive sessions for audience response to acquire feedback towards our products and services. • Renew with the proposed prices (increase) to ensure we have a positive contribution. • ...
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BUPA Arabia
11.09.2024
Sr. Associate – Key Account Customer Care (Pipeline)
Riyadh
• Promote BA services by supporting members to utilize services (Tebtom, Rahatkom, Telemedicine, etc.) and keep members engaged with company services. • Guide members on points of contact for queries and communication. • Update members on insurance coverage details, follow up cases, inquiries, and ...
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BUPA Arabia
12.09.2024
Tamheer - Onsite Health Coordinator
Riyadh
... staff. Follow up as needed on all inquiries to ensure resolution satisfies customer, hospital, and company expectations.Key Accountabilities:High level of customer service and professionalism:Follow customer service procedures as outlined in the manual to comply with the department’s procedures ...
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BUPA Arabia
Yesterday
Manager – PR Medical Operations
Riyadh
... of training sessions and development programs to providers’ staff on Bupa's new systems, policies, and procedures. Maintain continuous relations with other medical teams in the business, including hospital auditing doctors. Attend to member and provider complaints on medical ...
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BUPA Arabia
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