Since 1976, L'Occitane en Provence has been imagining, producing and selling beauty, skincare and wellbeing products with an intention to share nature's wonders with the world. Their ambition is to not only sustain lands, but to regenerate ecosystems. They believe beauty goes beyond what the eye can see. From seed to skin, they have a holistic approach and have always been ‘Cultivators of Change’. At L’Occitane en Provence, they do their best to create positive change for the world, to try to inspire everyone to do the same. What you'll be doing Deliver outstanding customer service to all customers and utilize appropriate sales techniques and product knowledge to reach sales targets. Accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products, and merchandising. Maintain high levels of standards in terms of grooming. Build and maintain guest experience standards in order to foster strong loyalty. Address customers' queries about products, prices, availability, product uses, and services. Communicate with customers to assess their needs, provide assistance in satisfying those needs, and meet or surpass customers' expectations. Advise customers on product ranges best suited to their needs. Demonstrate usage and benefits of various brands and products. Generate sales while achieving line and sales targets using makeup knowledge. Track sell-out targets at store level. Generate daily sales reports. Participate in achieving incentives. Track post-launch sales at store level. Ensure merchandising levels in the store are met as per brand guidelines. Ensure in-store stock replenishment in the appropriate shelves/counters at appropriate times. Report stock shortages using the stock order form. Ensure stock receipt as per set procedures. What you'll need to succeed Minimum 2 years’ experience in the beauty industry. Understanding of the luxury customer experience journey. Passion for skincare and fragrance. Fluency in Arabic and English. What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary every day. We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies, as well as exclusive employee discounts. We Invite All Applicants to Apply It Takes Diversity of Thought, Culture, Background, Differing Abilities, and Perspectives to truly Inspire, Exhilarate, and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status. #J-18808-Ljbffr