31.08.2024
Human Resources Officer - Qatar Duty Free
Qatar Airways
Qatar, Doha
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About The RoleAs a Human Resources Officer, you will provide support to HR Business Partner / Generalist in the area related to employee relations, disciplinary, performance management, employee benefits, HR reports, employee engagement initiatives and separation. In addition, the incumbent will support with the implementation of HR projects.Job ResponsibilitiesAssist in carrying out disciplinary and grievance activities, including investigating incidents, supporting investigation meetings and drafting of reports for management review and approval.Support the implementation of reward and recognition programmes to improve employee engagement.Work with QDFC line managers and admin teams, assist to communicate and implement HR policies and procedures and new initiatives in relation to performance management, disciplinary investigations absence management, etc.Support in collecting data for HR reports or/and any other HR related matters, proposing actions or solutions for process improvement.Promote employee engagement and assist employees with all HR related queries, ensuring information provided is accurate and offered in a timely manner.Assist with composing correspondence and memorandum, reports and documents.Monitor the conduct of probation reviews, perform spot check on the quality of the appraisal, communicate necessary observation and actions to line managers ensuring quality reviews are carried out for all employees by the line manager, and it's submitted in a timely manner in accordance with company standards.Establish and maintain confidential filing system ensuring HR documentations and trackers are up to date and secured for audit purpose.General HR administrative support for line managers and employees within HIA, Warehouse, Head office and HR department if required. Set up, organize and maintain department records so that they are easily retrievable by department members.Perform other department duties related to his/her position as directed by the Head of the Department.About YouHigh School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 3-4 years of job-related experiencePrevious work experience in Retail/Customer Service/Hospitality/Travel IndustryKnowledge of HR Systems like Oracle.Proven ability to work under pressure to defined time scales.Proven experience in demonstrating flexibility to meet the changing demands of the business.Well-organized and detail oriented.Good communication including written, verbal and listening skills.Ability to handle confidential information.MS Office Skills such as Excel report creationStakeholder communication.PreferredPowerBI experienceReporting and analysis experience, specifically working with people analytics data/HR data.About Qatar Airways GroupOur story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.#J-18808-Ljbffr
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