Reception Manager, Workshop Supervisors, Team Leaders, Technicians,Body Shop, Parts Department, Reception staff and personnel within theworkshop.ESSENTIAL DUTIES & RESPONSIBILITIES:1. Establish rapport and trust with customers.2. Document vehicle problems by listening to customers describe them and by asking probingquestions.3. Road-test customer vehicles to confirm problems and, after service, to ensure that repairs havebeen completed.4. Maintain extensive contact with customers, phoning to provide estimates on service and repairsbefore jobs are begun, explaining the appointment/scheduling system to customers, andestablishing with customers the method of payment for repairs (cash, warranty, etc.).5. Maintain communication with the Workshop Controller and Technicians to obtain information onupdates and status of repairs.6. Offer additional maintenance and repair services to customers when appropriate.7. Undertake additional related responsibilities as required.Basic: 5500 QrsCar Allowance: 1000Mobile: 250Company provided accommodation (Single room Sharing Flat accommodation)After 6 months:Family TicketHouse allowance of 3300 QrsRight & Interested candidates send your updated CV with photo toSubject / Service Advisor Heavy Equipment _ QatarTo avoid neglecting your CV ,please send CV with photo and write company industry for every position in your CV and write job title in the subject Excellent customer service skills Must be capable of handling dissatisfied customers and customers whoare confused about repairs and costs of service. Organizational skills Good communication, spoken and written English, Arabic is a plus Detail orientedAutomotive systems , MS Office About The Company Master HR (Recruitment, HR Consultation Services, Training, Development & Outsourcing).Job vacancies for all careerslicense No. '432', since 2001.01000006540#J-18808-Ljbffr