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Yesterday
Specialist, CET
Al Wakrah
... management.Seek and promote feedback from customers via CSAT or survey for quality improvements.Immediately escalate potential risk issues or customer dissatisfaction to Team Leaders. Take ownership for all cases received to ensure resolution is provided in a timely manner and proper escalation ...
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commercial bank of qatar
Yesterday
Director of Revenue Management
Mecca
... Accor standards, recommendations and procedures.Oversees content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.Oversees relationship with GRC and ...
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Accor
26.08.2024
Assistant Director of Food&Beverage
Ras Al Khaimah
... according to the established concept statements. To ensure that the operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manuals. To revise and update all the outlets Departmental Operations Manual on an as needed basis. To ...
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Accor
26.08.2024
Guest Service Officer - Concierge
Ras Al Khaimah
... accordingly. To ensure a proper coverage and supervision of the Concierge desk, the lobby, hotel entrance and airport service at all times. To use the proper telephone etiquette as per Sofitel standards. To personally greet and escort the guests rather than pointing out directions. To ensure ...
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Accor
26.08.2024
Front Office Supervisor
Ras Al Khaimah
... accordingly. To control that the arrival lists are updated, transportation and airport services are scheduled and to block all the rooms according to guest requests and needs. To control that all assigned and blocked rooms requiring special set-ups are accurately displayed in the PMS and ...
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Accor
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